At ArduPilot Initiative we know that every clients needs vary from very simple to very complex.  Regardless of the scope of your needs, every potential task begins with a customer inquiry.  Please fill out our online form here and give us a brief explanation of who you are,  what you need to accomplish, and how best to contact you.  The members of our leadership will review your request and get back to you shortly to determine the next steps.  Simple tasks such as log reviews and trouble shooting may be assigned to a single developer and may be accomplished within minutes or hours.  Other tasks require more in depth systems engineering and program management planning.  For these larger tasks we will put together a team of developers based on skill sets and availability to meet your goals.  The ArduPilot Initiative leadership team is composed of an international group so you can expect that your inquiry will be responded to in a timely fashion.